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About

Richard Baker
Managing Director

The original architect of Serval Systems, Richard has built the company on the solid foundations of providing a personal and professional service to all clients. Following a career that encompassed the specification, design, installation and support of business solutions for some big names (Facia Group, Haliburton, IBM), Richard founded Serval Systems to bring professional, reliable IT solutions and support to small businesses using the techniques and processes previously reserved for large corporates and continues to ensure that this is what the company provides.

"We speak the customer's language not jargon."

Nick Fenner
Technical Director

Nothing pique's Nick's interest more than solving a client's technical problems and designing an IT solution that will tick all their boxes. Having spent the best part of his 14-year IT career with Serval, Nick knows what it takes to find the best way to manage a project.

"I love it when we create a solution that is great value for money for the client."

Chris Smith 
Project Team Leader

Handling projects all the way through from planning, design and implementation is Chris' role and one which he revels in because of the variety of projects and clients he gets to work with. Chris previously worked in-house on the IT teams of various large engineering companies.

"Working for Serval is so much better as they really invest in their clients."

Adam Biscoe
Support Team Leader

Previously a client of Serval Systems, when he was working as in-house IT manager for a firm of solicitors, Adam switched sides to join the team. With the insight of being on the client side, Adam handles customer queries ranging from uploading photos from a Blackberry to moving web server.

"I love the variety - I'm always working on something different."

Gill Atkin
Sales and Administration Manager

Costings, quotes, proposals - all in a day's work for Gill, who retrained and qualified as an electronic and electrical engineer, after deciding she wanted to do something more with her life. Like Adam, Gill brings a unique perspective to customers' IT requirements.

"Customers really appreciate the perspective I bring to them."


Get in touch with the team today for a free consultation and we will provide you with an IT solution that will ensure your business is the best it can be.

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