Serval IT Systems is a leading IT Managed Service Provider offering IT support, consultancy, and cloud services to businesses across Sussex, Kent and London.

From our base in East Grinstead, West Sussex, our experienced IT services and IT support team has provided IT solutions for many kinds of industry.

Our goal is to help you and your company succeed by supplying the IT systems, support and planning to ensure your business succeeds.


Serval IT Systems was founded in 2003 by a team of senior IT professionals. Over their (long) careers, our leadership team had seen it all, and learned a lot. They decided that they would take what they had learned through their time in the IT industry and build an IT Managed Service Provider that truly delivers.

From our founding until now, our mission has always been to deliver personal, closely managed IT services at a fair price. Our focus is on ensuring that our clients succeed, not on inflating our profits. With that in mind, our approach is one of a close partner, ensuring you have exactly what you need to be successful and to grow, without any unnecessary waste. We think that is why we develop long-lasting client relationships. Many of our clients have worked with us since the year we were founded – nearly 20 years on!

Our story is much like the story of other great, local companies. Serval IT Systems started with humble beginnings in East Grinstead, West Sussex. Our team started small but as word got out about our outstanding service we steadily grew, taking on more clients and adding new faces to our team. We have matured and evolved in the last two decades, growing from a small local IT support company to a Managed Service Provider with clients all across South East England. From local businesses to national enterprises, our client base has a bit of everything. 

In 2019, our story got even more exciting. We were approached by the entrust IT Group, a UK-wide group of Managed Service Providers like us. They were impressed with our approach and asked if we would like to join their growing network. We did, and now Serval is more capable than ever, with more investment and expertise that is pushing us to deliver even better results. 

Whether you are a small local business or a multi-site corporate organisation, we have the expertise to help push you to the next level. We would love to learn more about you.

Interested? Why not get in touch >>

Don’t just take our word for it!

Serval Systems Ltd has provided us with a highly reliable IT support service for over 9 years. Two years ago we extended our link further, and outsourced our entire IT provision to them across the full range of services including ICT Strategy, server hosting and help desk provision. Our partnership has given us a definite business advantage in a highly competitive market

Sue Gadd Practice Director, Mayo Wynne Baxter

So, What do you think?

You may be satisfied with your technology, but could it be better?
If your values align with ours, let’s talk.

Get in touch