Whether you are a small business or large corporate enterprise, Serval IT Systems can guarantee 99.99% uptime 365 days a week and 24 hours a day through our IT support desk service.

If your main business is not technology, IT can be a headache. Sometimes you just need a helping hand to help with all those common IT niggles. The Serval IT support desk service can be tailored to businesses of all sizes, in all industries and ensures your IT will continue working at all times. Our fully qualified engineers will work with you to ensure your IT environments are up-to-date and running smoothly.

For many customers, we are their IT departments. However, for those with an internal IT department already, we can free up resource, cover during holiday and extended leave, and extend skills.

it support desk

Our UK based support desk technicians are on hand throughout the day to answer your calls and provide staff with the help they need to keep working effectively. All of our customers can log requests for assistance between 0900 and 1730 Monday to Friday, with the option for extended hours if your business demands it. For larger customers, we offer IT support desk services 7 days a week, including bank holidays.

Download our support desk service sheet here.

The best IT Support in your area

Serval IT Systems have experience across London and the South East. If you are a business in London and the South East, we have the perfect package for you. Click on the option that most closely matches you below for more information.

If you are based outside of this region – why not take a look at the services on offer from the rest of the entrust IT Group?

Download our support services product sheet here.

We have consultants on hand to advise you on the best solution for your specific needs. Please contact for more information on our IT support desk service.

Don’t just take our word for it!

Serval Systems Ltd has provided us with a highly reliable IT support service for over 9 years. Two years ago we extended our link further, and outsourced our entire IT provision to them across the full range of services including ICT Strategy, server hosting and help desk provision. Our partnership has given us a definite business advantage in a highly competitive market

Sue Gadd Practice Director, Mayo Wynne Baxter

So, What do you think?

You may be satisfied with your technology, but could it be better?
If your values align with ours, let’s talk.

Get in touch