Remote Monitoring: The Managed Service You Need.

If your company is like others, your IT infrastructure will play an important role in your everyday operations and ensuring everything runs smoothly. Managing it, however, is a full-time 24/7 job, and as most companies do not work in this way, they struggle to keep on top of monitoring it for problems and threats.

Fortunately, modern technology has allowed businesses of all sizes to get their hands on a number of solutions so that they can get a little more value from their IT budget. One of these solutions is Remote Monitoring and Management.

Remote Monitoring and Management is commonly used in the business environment which allows companies to easily backup, monitor, troubleshoot, and maintain desktops, servers, mobile devices and other endpoints. We have found that organisations who opt against using a solution like this find themselves overwhelmed with the constant upkeep IT environments demand.

Below we have gone through three of the main benefits you can expect to gain when choosing to use a Remote Monitoring and Management software.

Free up your IT resource

Due to the seemingly unpredictable nature of patch releases and version upgrades, it can be a difficult and time-consuming job for your IT department to continually complete and keep up-to-date with all the changes and security fixes your IT infrastructure requires. This can be particularly frustrating if they want to focus on projects directly related to the company’s growth and success.

Remote Monitoring and Management with Serval IT Systems takes the pressure off of your internal IT team as our teams do the monitoring. Therefore, your IT resource is freed up which will, in turn, improve productivity of these employees as they will be able to consistently complete activities without interruption.

Peace of mind

Cyber incidents can last from a few minutes to several days. They can occur at any time, and if you’re a busy professional with lots of important deadlines, the incidents could get overlooked.

Furthermore, with cyber threats at their highest, it has never been more important for businesses to take the appropriate measures to ensure sensitive business data stays secure and prevent it from ending up in the wrong hands. According to research, around 43% of cyberattacks are aimed at small businesses. This demonstrates that cybercriminals aren’t just targeting large corporates.

Remote Monitoring with Serval IT Systems will mean our team are monitoring your IT environment for issues and threats at all times, giving you complete peace of mind your business and data is protected.

Infrastructure health tracking

Infrastructure can deteriorate over time, and if it’s not in the right hands, it can be hard to spot. Remote Monitoring software will collect important data about your Infrastructure, then give you reports to help show signs of degradation.

If you have limited or no IT resources, you could really benefit from the Serval Remote Monitoring and Management software. Please get in touch for more information.